|SouthSanJose.com: The Community Web Site Serving Santa Teresa, Almaden Valley, Blossom Valley, Coyote Valley and Evergreen|
|Tuesday, May 2nd, 2000 @ 8:13 AM|
Subj: AT&T Digital Cable? Buyer Beware!|
From: email@example.com (Golden, RWX Shaun)
I discovered that AT&T's "Digital Cable" service was very misleading.
Bottom line: Only a handful of non pay channels are actually broadcast digitally (improved picture and sound over the standard analog signal), so don't expect a lot.
After I installed the digital equipment, I had an AT&T tech come back out because the picture actually got worse. He traced the problem to a very poor signal that I had been getting for years due to old cable. They will upgrade your equipment for free if you ask.
I demanded that they upgrade all the cabling from the street connection (most of the original cabling in our area is old, deteriorating and inadequate and should be replaced). I had to fight for this. Originally, they wanted me to wait three months for the upgrade.
I switched to the a satellite dish and love it! Better picture, sound, programming and service. Best of all, I don't have to deal with the arrogance of AT&T.
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